Head of Account Management (Contract)

Why Oviva?

To build a healthier future for all! Our mission is to provide the most accessible and effective care to people with weight-related conditions.

By blending behaviour change therapy with our unique technology and an incredible team of passionate employees, we create affordable and accessible app-based healthcare programmes to tackle conditions such as obesity and Type 2 diabetes.

Our proven strategy has made us an award-winning and the largest digital health provider treating diet-related conditions in Europe. We operate within healthcare systems, including the NHS, to provide people with the medical care they need. We are rapidly expanding across Europe, including the UK, Switzerland, Germany, and now Poland. By joining us, you will be part of an organisation that has treated over 500,000 people to date and continues to scale up.

We are looking for a Head of Account Management to lead and support our Account and Service Engagement team on a 12-month contract. In this role, you will manage and nurture key accounts and drive growth.

The Role

• Lead and support the Account and Service Engagement team in managing and developing existing accounts.

• Ensure the team meets diverse contractual requirements across various regions.

• Oversee the success of NHS contracts, ensuring services are delivered effectively and patients are engaged.

• Act as the senior point of contact for all existing customers and manage two of our major accounts.

• Collaborate with the Partnerships team to negotiate and review contract variations.

• Drive organisational growth and profitability through effective contract delivery, account expansion, and upselling services.

• Partner with UK functions to ensure business success and cross-functional alignment.

• Track and report progress towards referral and revenue targets.

About You

• Proven experience in senior roles within Account Management in Healthcare.

• Strong understanding of NHS, public, and private healthcare landscapes.

• Excellent communication, negotiation, and interpersonal skills.

• Strategic mindset with the ability to develop and execute successful plans.

• Confident in leading conversations with stakeholders and providing feedback.

• Proficient in using data insights to drive decision-making.

• Proactive leader with a proven track record of driving team success.

What We Offer

• An opportunity to make a meaningful impact in revolutionising healthcare.

• Exciting and rewarding role in the high-growth environment.

• A comprehensive well-being programme; including a Healthcare Plan & Employee Assistance Program.

• A personal learning & training leave allowance to support your development.

• Flexible and remote working that enables you to work in a way that suits you.

• A home working allowance to personalise your workspace.

• Competitive Salary & company pension.

• Enhanced Family leave.

• 33 days holiday (including bank holidays), plus Birthday day off and volunteering leave.

Having a culture that people want to work in, is very important to us. We do this by keeping our values at the forefront of everything we do:

We put the patient first, We measure & improve, We build winning teams

Oviva is passionate about creating an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. We are a truly inclusive place to work, where everyone can be themselves and everyone is welcome. We welcome and encourage applicants from all backgrounds and identities, including but not limited to race, ethnicity, gender, sexual orientation, age, ability, religion, and socioeconomic status. We actively seek out candidates who bring a unique perspective to help us build a stronger, more inclusive team.

We're Proud to be a Disability Confident Employer

Please click ‘Apply’ today and take your next step towards a career with Oviva.