Senior CRM Manager

Why Oviva?

To build a healthier future for all! Our mission is to provide the most accessible and effective care to people with weight-related conditions.

By blending behaviour change therapy with our unique technology and an incredible team of passionate employees, we create affordable and accessible app-based healthcare programmes to tackle conditions such as obesity and Type 2 diabetes.

Our proven strategy has made us an award-winning and the largest digital health provider treating diet-related conditions in Europe. We operate within healthcare systems to provide people with the medical care they need. We are expanding rapidly across Europe, including the UK, Switzerland, Germany, and Poland. By joining us, you will be part of an organisation that has treated over 600,000 people to date and continues to scale up.

To support our exciting growth, we are recruiting a Senior CRM Manager. This role plays an essential part in implementing and improving automated processes for lead generation and conversion. Our CRM technology stack is based on Salesforce Marketing Cloud and Sales Cloud, both of which are closely integrated into our core digital products.

The Role

• Create Impactful Journeys: Develop automated campaigns that connect with our users at the right time, every time.

• Data-Driven Storytelling: Leverage multiple data sources to craft highly personalised messaging strategies.

• Collaborate for Innovation: Partner with Product, Engineering, and Growth teams to continuously elevate our CRM capabilities.

• Measure What Matters: Build and maintain dashboards that illuminate success and highlight opportunities for optimisation.

• Stay Ahead: Champion the latest Salesforce Marketing Cloud updates, tools, and best practices to keep us on the cutting edge.

About You

• At least 3 years of experience in CRM and marketing automation, with a proven track record of delivering impactful campaigns.

• Experience using marketing automation tools, such as Salesforce Marketing Cloud, Adobe Campaign, or Braze – you know your way around automation, segmentation, and personalisation.

• Strong data skills – experience working with SQL, Google BigQuery, Google Analytics, and Google Data Studio.

• A strategic mindset – you don’t just run campaigns; you optimise and scale them based on insights.

• Excellent communication (German and English, minimum B2) and stakeholder management skills – you can work across teams and bring ideas to life.

What We Offer

• The opportunity to make a meaningful impact in revolutionising healthcare.

• Exciting and rewarding role in a high-growth environment.

• Training and development opportunities, with a personal learning allowance.

• Flexible & hybrid working – work in a way that suits you.

• 30 days holiday on top of public holidays. 

• Home working allowance to set up your workspace.

• Competitive salary & company pension.

• Enhanced maternity, paternity, & adoption leave.

Having a culture that people want to work in is very important to us. We do this by keeping our values at the forefront of everything we do:

We place our patients first. We empower our teams. We make it happen.

Oviva is passionate about creating an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. We are a truly inclusive place to work, where everyone can be themselves, and everyone is welcome. We welcome and encourage applicants from all backgrounds and identities, including but not limited to race, ethnicity, gender, sexual orientation, age, ability, religion, and socioeconomic status. We seek candidates with unique perspectives to help us build a stronger, more inclusive team.

We're Proud to be a Disability Confident Employer

Ready to make a difference? Join us in transforming digital healthcare. Apply today!